Terms of Service

Effective Date: April 14 2025

Welcome to InstrumentReport, a service operated by Sacramento Labs LLC (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of InstrumentReport (“the Service”). By creating an account, accessing the site, or using the Service, you agree to these Terms in full. If you do not agree, do not use the Service.

🔹 Summary of Key Terms (Plain-English Highlights)

  • You can use InstrumentReport for personal or internal commercial decisions (like buying/selling gear), but you cannot resell or publicly distribute the reports.

  • Uploaded content (images/descriptions) must be related to musical instruments or audio gear only.

  • You give us permission to reuse uploaded images within the product, including searchable galleries or directories.

  • InstrumentReport does not offer certified appraisals—we’re not liable for errors or decisions you make based on our reports.

  • Each user must have their own individual account—no shared logins.

  • All disputes are resolved via binding arbitration in Sacramento, California.

1. Eligibility

InstrumentReport is available to users aged 18 or older and may be accessed worldwide where legally permitted. You are solely responsible for ensuring your use complies with applicable local laws.

2. Accounts and Access

You must create an account using a valid email and password. Each account is intended for one individual. You may not share your login credentials or allow others to access your account.

We may suspend or terminate accounts suspected of being shared across multiple individuals.

3. Subscriptions and Billing

InstrumentReport operates under a subscription-based model, with pricing tiers shown on our public [Pricing Page].

  • Subscriptions may be billed monthly or annually, as selected during sign-up.

  • No free trials are offered. Example reports may be viewed for free to evaluate the Service.

  • Refunds may be issued at our sole discretion.

  • You may cancel your subscription at any time; access continues through the paid period. No partial refunds are provided.

  • We reserve the right to change pricing or features with prior notice.

Usage limits, if any, will be posted publicly on our pricing page.

4. Permitted Use

You may use the Service to:

  • Upload images and descriptions of musical instruments or audio gear.

  • Generate reports for personal use or internal business purposes (e.g., for collectors, dealers, or resellers evaluating their own gear).

You may not:

  • Sell, sublicense, republish, or redistribute InstrumentReport reports or outputs.

  • Generate reports for third parties as part of a commercial service (e.g., valuation consulting).

  • Upload non-relevant images or data (e.g., people, personal documents, non-gear photos).

  • Circumvent usage limits or reverse-engineer our systems.

  • Use the Service where prohibited by law.

To inquire about commercial licensing, please contact support@instrumentreport.com.

5. Uploaded Content and Licensing

By uploading content, you represent that:

  • You have the legal right to upload it.

  • It depicts musical instruments or audio gear only.

  • It does not contain personal, sensitive, or copyrighted material unless you own or control the rights.

You grant Sacramento Labs LLC a non-exclusive, worldwide, royalty-free, perpetual license to:

  • Use, reproduce, modify, distribute, and display your uploaded content within InstrumentReport and related marketing or educational materials.

This license survives account closure and cannot be revoked retroactively. We may, at our discretion, remove specific content upon request, but are not obligated to do so.

6. Report Accuracy and Limitations

InstrumentReport uses AI and market data to generate real-time valuation reports. These reports are for informational purposes only and may include inaccuracies.

We make no guarantees about:

  • The correctness or completeness of any valuation

  • The precise identification of model, year, or maker

  • The suitability of reports for legal, tax, insurance, estate, or court purposes

You are solely responsible for verifying findings and deciding how to act on them. Sacramento Labs LLC is not liable for any financial loss, missed opportunity, or reputational harm resulting from your use of the Service.

7. Service Availability and Changes

We aim to provide continuous, high-quality access to InstrumentReport, but:

  • We do not guarantee uninterrupted service.

  • We may change, suspend, or discontinue features at any time, including paid features.

  • We are not liable for outages, maintenance interruptions, or technical delays.

8. Intellectual Property

InstrumentReport—including its name, branding, software, reports, and datasets—is the property of Sacramento Labs LLC.

You may not reproduce, reverse engineer, redistribute, or modify the Service without prior written permission. Any unauthorized use will result in termination and possible legal action.

9. Termination

We reserve the right to terminate or suspend your account if you:

  • Violate these Terms

  • Upload prohibited content

  • Engage in commercial redistribution of our reports

  • Attempt to bypass account or usage limits

If your account is terminated for cause, you will not receive a refund and may lose access to uploaded content and past reports.

10. Indemnification

You agree to indemnify and hold harmless Sacramento Labs LLC, its officers, employees, affiliates, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

  • Your use of the Service

  • Your uploaded content

  • Your violation of these Terms or any law

  • Any third-party claim related to your activity on InstrumentReport

11. Limitation of Liability

To the fullest extent permitted by law, Sacramento Labs LLC is not liable for any:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, data, or goodwill

  • Any damages exceeding the fees paid to us by you in the six months prior to the claim

All reports are used at your own risk.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

All disputes shall be resolved by binding arbitration in Sacramento, California, under the rules of the American Arbitration Association. You waive the right to jury trial and class action participation.

13. Force Majeure

We are not responsible for delays or failure to provide the Service due to events beyond our control, including natural disasters, service outages, government orders, or cyberattacks.

14. Changes to These Terms

We may revise these Terms at any time. If we make material changes, we will notify users via email or website banner. Continued use of the Service after updates constitutes acceptance of the revised Terms.

15. Contact

Questions? Reach out to us:

Email: support@instrumentreport.com
Company: Sacramento Labs LLC
Jurisdiction: Sacramento County, California, United States